Need immediate help? Our technicians are available 24/7.

Call Now: (650) 397-7060

Common Symptoms

If you're experiencing any of these symptoms, you may have this problem:

Burning smell when system runs
Musty or moldy odor
Rotten egg smell
Chemical or electrical smell

Possible Causes & Solutions

Dust Burning Off

DIY Possible

Normal at season start, should clear quickly

Mold in System

Pro Required

Professional cleaning required

Gas Leak

Pro Required

EVACUATE and call gas company immediately

Electrical Problem

Pro Required

Turn off system, call professional immediately

Dead Animal

Pro Required

Professional removal and cleaning

When to Call a Professional

While some issues have DIY solutions, HVAC systems are complex. Call a professional when:

  • DIY solutions don't resolve the problem
  • The issue involves electrical components
  • You smell gas or burning odors
  • The problem returns after temporary fixes
  • Your system is under warranty (DIY repairs may void it)
Call San Jose HVAC Pros: (650) 397-7060

Frequently Asked Questions

How quickly can you come out for service?

We offer same-day service for most calls received before noon. For emergencies, we have 24/7 availability and typically arrive within 1-2 hours.

Do you provide free estimates?

Yes, we provide free estimates for all installations and replacements. For repairs, there is a diagnostic fee that is waived if you proceed with the repair.

Are your technicians licensed and insured?

Absolutely. All our technicians are fully licensed, bonded, and insured. They also undergo background checks and ongoing training.

What forms of payment do you accept?

We accept cash, checks, all major credit cards, and offer financing options for larger installations with approved credit.

Need Help With HVAC Odor?

San Jose HVAC Pros technicians are ready to diagnose and fix your problem

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